Learning Academy / Foundation

Introduction to Automotive Line Management

A practical two-day grounding in what effective line management actually involves. Six connected management themes, taught around one realistic automotive business you lead from start to finish. Built for people stepping up to run a workshop floor or a service team, and the route into the IMI-accredited Level 3 programme.

Duration

2 days

Delivery

Face to face

Cohort

Max 6 learners

Assessment

18 questions

Introduction

Most people step into managing others because they were good at the job, not because they were ever shown how to lead. This course closes that gap. Over two days you take on the management of a realistic automotive business and work through the decisions a line manager actually faces, across people, safety, quality, operations and resources.

It is practical, not theoretical. You leave understanding what the role really involves, why each part matters, and how your decisions connect, ready to lead a floor or a team, and set up to progress to the accredited Level 3 programme.

Who It's For

No previous management qualification is required.

  • ✓Aspiring supervisors and line managers
  • ✓Newly appointed supervisors or line managers
  • ✓Senior technicians and service advisers being considered for progression
  • ✓Existing supervisors with little or no formal management development
  • ✓Anyone wanting to understand the role before taking it on
  • ✓Employers developing employees with management potential

How It Works

The whole programme runs around one realistic automotive SME. You meet the business on the morning of Day 1 and work with it throughout, with new information released as you go, so you learn to make management decisions the way you do in real life: from incomplete evidence, then reconsidering as more becomes clear.

It is deliberately not a series of isolated topics. Three ideas run through every theme: managing consistently, deciding on good information, and keeping people aligned to the same purpose. The point is to see how a decision in one area ripples into the others.

The Six Themes

Theme 1

Management & Leadership

The role of the line manager: leadership, communication, workplace behaviour, expectations and management influence.

Theme 2

HR & Employment Law

Fair, consistent people management: performance, absence, development and understanding employment requirements.

Theme 3

Health & Safety Management

The manager's role in protecting people, controlling workplace risk and influencing safe behaviour.

Theme 4

Quality, ISO & QEMS

Process consistency, organisational standards, learning from problems and continual improvement.

Theme 5

Business Operations & Performance

Operational performance, customer experience, productivity and the manager's role in improving it.

Theme 6

Resource Management & Productivity

Allocating people, skills, time, equipment and information effectively across the business.

Two-Day Structure

DaySession
Day 1Role of the Line Manager + Management & Leadership
HR & Employment Law
Health & Safety Management
Day 2Quality, ISO & QEMS
Business Operations & Performance
Resource Management & Productivity
Bringing It All Together: Integrated Business Case Study

The course finishes with an 18-question knowledge assessment, three questions per theme, which produces a development profile across the six areas.

What You'll Leave Able to Do

  • →Describe the purpose and responsibilities of an automotive line manager
  • →Explain how management and leadership shape people, behaviour and standards
  • →Manage people fairly, consistently and within employment requirements
  • →Describe the line manager's part in health and safety, and in quality and consistent processes
  • →Identify what drives business operations, performance and productivity
  • →Recognise how a decision in one management area affects the others
  • →Explain how strong line management supports organisational development and continual improvement

Where It Leads

Foundation establishes breadth and awareness. From here, the IMI-accredited Level 3 Automotive Line Management programme develops the knowledge, judgement and workplace capability to manage each area in depth. Your Foundation development profile helps shape which of the Level 3 optional areas fits you best.

Request a place

Tell us who is attending and we will come back with the next available dates, the venue and the fee. No payment is taken online, this is a request and we will confirm everything with you directly.

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